WMS upgrade – Tuesday 12th June

News, Support, WMS Wednesday, June 6, 2012

Improvements to the WMS interface and support ticket system For the last few months we have been working on some improvements to the design of the Ezone WMS. We have also changed the system we use for support tickets. Both of these upgrades will be ready for release on Tuesday 12th June 2012. So what […]

New WMS Support Ticket System

News, Support, WMS Tuesday, May 22, 2012

As part of the upcoming WMS User Interface upgrade we are also launching a new WMS Support ticket system. This will have the following improvements: – Email based Support Tickets – The whole support ticket discussion will be visible within each ticket email notification from WMS Support. You can reply to the support ticket by […]

Improving the WMS interface

News, WMS Tuesday, May 8, 2012

For the last few months we have been working on some improvements to the design of the Ezone WMS, these will be ready for release very shortly! So what are the changes? Well… Better use of screen real estate We’ve reduced the amount of screen space that the header and menu options use. This further […]

EU Cookie Directive Update

News, Support, WMS Tuesday, April 24, 2012

  With the deadline of the 26th of May drawing nearer, after which the new cookie laws will begin to be enforced, we wanted to look at how different websites are adhering to the changes in legislation: The new cookie law states that: “Those setting cookies must: • Tell people that the cookies are there, • […]

Domain Expiry can be a pain!

News, Support, WMS Friday, April 20, 2012

You get used to your website being up and available, no problem for a couple of years until one day when you type your site’s domain into a browser and its not there! Your domain has expired and your site is down. This happened recently to a client of ours. The reminders were going to […]

WMS Support Feedback 2012

News, Support, WMS Thursday, March 22, 2012

Hello Valued WMS Support User! We at WMS Support would like to get some feedback from you on your experience of using WMS support with the following 10 question survey. This information is important to us to help us improve the WMS support service and experience for you. Therefore please don’t hold back if you […]

Ensure Your Website Complies with New EU Privacy Laws

News, WMS Tuesday, March 13, 2012

On 26th May 2012 the ICO will begin to enforce the EU “Cookie” Directive. In the UK this EU Privacy Directive has resulted in changes to the Privacy and Electronic Communication Regulations. The directive came into being on 25th May 2011 however the ICO chose to give a year’s grace in the UK before they […]

WMS Upgrade – Tomorrow (Thursday 5th January)

News Wednesday, January 4, 2012

Hello and a Happy New Year! The previously advertised WMS Upgrade will be launched tomorrow (Thursday 5th January 2012 – 6pm to 10pm) see the Feature List below for the upgrade features. There are new Knowledge Base articles covering this library upgrade which can be found here: WMS Library Functionality An online training session covering […]

WMS Library Upgrade due January 2012

News, WMS Wednesday, December 28, 2011

Season’s Greetings to WMS users and all of Ezone Software’s Clients! A further update on January’s WMS Upgrade which is due early January 2012. This update will include the following: Brand New WMS Library Functionality – Improved features – such as the ability to “cut” or “copy” folders and images from one place in the […]

WMS Support – Xmas Availability

News, WMS Monday, December 19, 2011

To WMS Support Service Users and all of Ezone Software’s Clients! I am happy to report that Ezone Software will be providing an improved Festive support package this year. The WMS Support calendar for the Festive period December 2011 to January 2012 is as follows: – Up to and including 21st December Normal WMS support […]

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