WMS upgrade – Tuesday 12th June

Improvements to the WMS interface and support ticket system For the last few months we have been working on some improvements to the design of the Ezone WMS. We have also changed the system we use for support tickets. Both of these upgrades will be ready for release...

New WMS Support Ticket System

As part of the upcoming WMS User Interface upgrade we are also launching a new WMS Support ticket system. This will have the following improvements: – Email based Support Tickets – The whole support ticket discussion will be visible within each ticket...

EU Cookie Directive Update

  With the deadline of the 26th of May drawing nearer, after which the new cookie laws will begin to be enforced, we wanted to look at how different websites are adhering to the changes in legislation: The new cookie law states that: “Those setting cookies must:...

Domain Expiry can be a pain!

You get used to your website being up and available, no problem for a couple of years until one day when you type your site’s domain into a browser and its not there! Your domain has expired and your site is down. This happened recently to a client of ours. The...

WMS Support Feedback 2012

Hello Valued WMS Support User! We at WMS Support would like to get some feedback from you on your experience of using WMS support with the following 10 question survey. This information is important to us to help us improve the WMS support service and experience for...