One of the most important aspects of any website or blog is interacting with your users.  This is especially important in hospitality where your online presence is a vital part of your customer service.

Visitors use your site to communicate with you in all sorts of ways: booking systems, comments, enquiry forms, email, social sharing (Twitter, Facebook), live chat and so on.

But different people like to interact in different ways and so if you are looking for another method to add to the mix have you considered voice messages?  There are a number of simple tools that can be added to your site or blog that allows your users to leave a voice message for you, no phones required.

Here are two of these tools that we know about:

  • SpeakPipe: allows you to “Set up a voicemail widget on your website or add the voicemail application to your Facebook page”
  • VoiceMeMe: enables you to “have a personal voicemail box for your web site, classfieds, auctions, blog, social network profile.”

As VoiceMeMe says: “Let people say what they really want to SAY to you with their voice, not by typing”.

If you would like help adding these tools to your website or blog just drop us a line ([email protected]).